[lime-users] IRC #libremesh...?

Hi all! Sorry for pointing out an annoying fact, but our IRC channel is not working as user support contact. In my opinion should be removed from our contact page on the website. Most of the questions being asked there remain unanswered because either we're not answering fast enough or the users disconnect without waiting enough for an answer (many users are not used to IRC). This has never really worked. It's neither being used for discussions about development as devs are not often active there. We can just remove the suggestion to contact us via IRC (as seems it's not a valid contact anymore) and recommend just the mailing list. Otherwise we can move the channel to another chat system. What do you think? Do we need to have a more effective chat for user support or just using this mailing list is enough? Bye, Ilario